Brexit FAQ

Are you still shipping to the UK?

Yes we do! We started using UPS after Brexit, to get you’r parcel to you without any big delays.

Do I need to pay import taxes?

This depends, please check this website for more information.

Can you lower my order value, so I don't have to pay import taxes?

No, we can not ‘lower’ your order value on customs papers.

Do I pay EU vat on my order?

No, prices on our website are without EU vat when you order from the UK!

When I return my order, can I get my paid import taxes back from Snackje?

No, please check with your local government on how to get import taxes back when you are returning your order to us.

I have refused to pay my import taxes to UPS, can I get a full refund from Snackje?

If you refuse to pay import taxes to UPS, you’r parcel will be shipped back to our warehouse in the Netherlands. We will refund you the order amount but we will deduct any cost that UPS charges us for the failed delivery by your fault. This (may) include; Shipping to the UK, Shipping from the UK to NL, import fees and/or administration cost.

Got any questions? Please get in touch here!